Product warranty and support ACCESSORIES - MEASURING INSTRUMENTS - SPEAKERS - PRODUCTS SOLD BY THE METRO (CABLES) THEY DO NOT RETURN, THEY DO NOT CHANGE AND THEY HAVE NO WARRANTY GUARANTEE OF OUR PRODUCTS
All products have a 2-year warranty.
Elektronik.gr guarantees to promote the repair of the damages of any product caused by defects in their construction or materials and its replacement if deemed necessary by the product dealership. In case the products were sold with an Invoice, and their return is accepted, a return voucher marked "to be returned" must be issued. It is again necessary to accompany the entire package and accessories.
Credit invoice will be issued after the thorough inspection of the product by our technical department.
If the product to be returned does not meet the requirements, it will be returned at your own expense.
Compatibility guarantee with other devices can not be guaranteed due to complexity. The features mentioned in our products are the ones mentioned by the manufacturer and in no case can we check compatibility with any other device. Compatibility from our experience can only be mentioned in specific cases and with reservation. Caution! No external device power supply (even if included in the purchase package) is covered by warranty!
* PRODUCTS WHO BREAKED DURING TRANSPORT ARE LIABLE AND BURDEN THE TRANSPORT COMPANY AND NOT US.
* The warranty does not cover damage caused by: From mishandling, misplacement, shock, drop of the exposure device to extreme levels of temperature or humidity, dropping liquids. and acid leaks of batteries.
Due to incorrect connection, different current voltage, changes in the mains voltage, and for each use of power supplies, in addition to those specified by the respective manufacturer for each specific product. In microphone heads, laser heads, turntable heads, in light bulbs, spare parts, measuring instruments, TV remote controls, batteries of all types.
From any attempt to repair a machine in a laboratory or technician other than elektronik.gr, for any case where the serial number of the device (serial number) or the distinguishing marks of the device have been altered, changed, removed or damaged.
Square pulse inverters which require special attention to their connection (also referred to in the INVERTERS category) and circuits that are connected without load while they definitely require load to operate. Loudspeakers, coils that have been damaged by misuse (misuse means over-driving the amplifier as well as over-driving the speakers).
For faster service of the machines to be repaired, it is better to use transport companies that make home delivery to our headquarters.
The warranty also does not cover batteries that may be included in the package. In case of return due to malfunction, describe exactly the problem you are facing, by filling in an RMA Form and be sure to accompany the proof of purchase.
The transfer of machinery to the company for service as well as the shipment of repaired devices is the responsibility of the customer. PRODUCT RETURNS Product returns are strictly accepted within 10 business days of 14 calendars, from the date of receipt and IN THE INITIAL STATE. N2251 / 94 parts, spare parts and measuring instruments, products sold by the meter at 50% of their value are returned. whichever product you need technician inspection, connection and use with other devices at 50% of its value
The products should be returned with their packaging intact and accompanied by all their like. any lack of packaging and accessories removes 50% of their value Proof of purchase of the product and the completed RMA form (withdrawal) are absolutely necessary are extremely necessary for this process and without them we can not serve you and the return is not accepted. The cost of shipping to us and to you (in case you want to change the product) is borne by the customer.